Complaint Review: U.S.Xpress Enterprises

I had big dreams when I graduated truck driving school, but this company took care of that. I started with U.S having no experience at all so I went out with a trainer. He was a good guy we got along great, but after I came back and got assigned a truck is when the problems developed.

Having come back from six weeks on the road I just wanted to go home for my hometime but I was told that I had to haul at least 2 more loads before I could. That was a violation of there own hometime policy guess they didnt think anybody would call them on it till me they then say that I need to take this one load to New Jersey and drop it off then I can go home.

So seing that this would not end till I did it I took the load. Now the load planners knew that I was supposed to go home but the next pre-assign I get is for Florida now I ask is that any where near PA.

So once again I tell them that I am supposed to be routed home to which the response was cannot be done until tommorow. So my response was ok I will sit here till I get the right answer from them. Almost 35 minutes later they finally say ok we will send you home now.

That is not the worst of it; I worked there for 6 mnths hoping it would get better but it did not finally after 6 weeks of no paychecks I said goodbye and looked elsewhere to which they said see you later and still have not gotten paid what they owe me so I would not recommend this company to anyone at all

Nathan
Titusville, Pennsylvania
U.S.A.