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  • Report:  #1228183

Complaint Review: Uber

Uber Jason ,Uber, May 10, 14:41Client was name Mike from 2208 Whitney Lane, McKinney Texas Uber denies payments for incidents they promise to cover. They are a total Ripoff. Internet

  • Reported By:
    Chuckm1970 — Dallas Texas USA
  • Submitted:
    Mon, May 11, 2015
  • Updated:
    Fri, May 15, 2015

On May 9th at 10:48 PM CDT, a client named Mike and his girlfriend were in my vehilcel for a ride in accordance with the terms and operations of Uber.  Previoulsy I had been PROMISED in the exact words that there was no disputing a cleaning fee request.  They barf, they pay.

However... being the nice guy I am, I TRIED to clean it up to spare them AND to prevent damage to my car electrics.  When I realized that was not going to do it I reluctancty explained and the client understood and INITIALED his agreement for the charge.  As it was my first time, I was dismayed to find these fools wanted a pic of the vomit all over my car.  Like ANY sane person will sit there leaving vomit on their beloved vehicle just to take a picture while it seems into your electronis and carpet.

So... I took what picture I could and again explained fully the stench is awful and the customer SIGNED OFF on the charge... Uber now says it's only for extreme damage (who rates that???)... either way I am suing these scumbags and naming every person in the company whom I have dealt with just to make sure they all feel the pain.  They put on a good show until they have to come through on their promisses then it's like magic they dissappear like a turn down a toilet.

Do Not Trust This Company!

2 Updates & Rebuttals


They Reneged AGAIN

#3Author of original report

Fri, May 15, 2015

Not only have they refused to deal with me but they have locked me out of the system as penalty for the report after I in good faith tried to have it deleted based on review of the clean up fee and full resinstatement.


Delete

#3Author of original report

Thu, May 14, 2015

Delete - As the submitter, this report was erroneous and contains information it should not.  Please remove it, the company is working with me to address the issue in a satisfactory fashion as well but I had not realized I should not have placed information that I though "proved" case yet was personal.  Again, please remove this.

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