Complaint Review: Uber Technologies

I am an Uber Eats driver. I use an iPhone and my software is updated to the latest iOS 15 update. Uber’s driver app is glitching bad. It has so many bugs. A well known bug is while delivering food to the customer. The app kicks you offline.

This makes it where after you delivered the food to the customer the app bug will not let you complete delivery in the app. So now you have to call customer service and when you do that they literally tell you "Instead of helping you complete the delivery, they are going to cancel the order, and you will not get your tip." When Ubers app glitches and have bugs that is Ubers fault not the driver. Not only do they take the drivers tip away they also never return the tip to the customer. They literally steal tips.

Uber is completely aware of what's going on with their app, they know it's their fault, but they are not trying to fix it, and they're blaming drivers for their app issues. This company is evil, they have deceptive business practices then try to hide behind their broken policies. Uber literally owe their drivers money. They steal tips whenever there is an app issue, also when drivers try to use the cash out feature to transfer their earnings to their bank sometimes the app glitches and their money never shows up. Then when they call customer service they don’t help and the driver ends up with none of the money he tried to transfer. Uber needs to be shutdown at this point its ridiculous. 

Someone needs to step up and correct this company. I'll attach screenshots from Apple's app store reviews so you can see so many people trying to report what Uber is doing to drivers to Apple as well. See for yourself.