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  • Report:  #1490959

Complaint Review: Uber

Uber Disabled account and basically stole my money with no explanation.

  • Reported By:
    Randall — Lomita CA United States
  • Submitted:
    Tue, January 28, 2020
  • Updated:
    Wed, January 29, 2020
  • Uber
    United States
  • Phone:
  • Category:

Uber recently disabled my account without warning and with no explanation. My account was in good standing and still had 45.00 in gift card credit available. Uber support has been pretty much useless in resolving this issue.

I followed their process to reactivate my account multiple times with no success. I plan on switching to Lyft and suing Uber for the money they are stealing as well as court costs and lawyer fees. 

1 Updates & Rebuttals


Randall

Lomita,
California,
United States

Problem resolved.

#2Author of original report

Tue, January 28, 2020

 I am happy to say that my Uber account was reactivated today and my account and funds seem to be intact. While I still think the Uber support system could be a little more rider friendly, I am satisfied with the outcome. I will continue using Uber since I have had no problem for 6 months until this episode.

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