Uber ubereats.com I could not locate the option to cancel my subscription. They continue to try and charge my canceled credit card. San Francisco
I literally was unable to cancel my subscription to Uber Eats. I could not locate a customer service phone number, and could not Google-search instructions to cancel the subscription. I went ahead and canceled my credit card as Uber continued to charge $9.99/month.
But the credit company actually allowed the charges to be added to my account, even though I canceled the card and had a new credit card # issued. I then complained to the credit card company, who conducted an investigation, and finally credited my account.
The fact that Uber sets up their site so that it is extremely difficult to cancel, is unethical. It has also detered our usage of online shopping, as this is not the first retailer to make it far more difficult to cancel, than subscribe.
Online retailers can "thank" Uber for lost revenue.