Complaint Review: UbreakiFix - Alafaya

Just received the worst service possible from uBreakiFix on Alafaya. My Galaxy S4 was completed broken, the LCD and front display so I took it on Monday and the person up front said no problem, they can fix it. It’ll be $299.99. So I paid and waited for my phone.

An hour goes by and the phone is finished, as soon as I get it back I noticed a pink tint on the bottom screen, I showed this to their technician and got the whole “It might be some settings issue, come back if it continues to happen”. So okay, I take it home and try to change the setting on the phone, hours go by and I still see the pink tint on the bottom screen. I take it in the next day and they say they’ll swap the LCD screen.

Another hour goes by and my phone is “finished”. As soon as I saw the phone I knew they didn’t do anything to it just clean the surface. So I informed the technician AGAIN that I am still seeing the pink tint on the bottom of the screen. I get a “This might be a manufactured problem, call Sprint to see if they can swap the phone out”.

I said this to him, “Sprint wasn’t the one who promised they can fix the phone for $299.99, I paid you guys and you didn’t fix it. It’s simple, no reason to bring another company into this”. I get a whole run around about how they claim to “fix it”. I know they didn’t do anything to my phone because not only am I having the pink tint issue but I still see an issue of something blocking my notification light.

Now I’m out of $319.46 (with tax) and my phone display is not working correctly.
First and last time I’ll take ANYTHING to this place.