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  • Report:  #1313827

Complaint Review: ufn

ufn United Florist Network stealing state tax taking commission on state tax Fishkill new york

  • Reported By:
    folly7up — summerville South Carolina USA
  • Submitted:
    Mon, June 27, 2016
  • Updated:
    Tue, September 20, 2016

though their advertising promotes a yes we can attitude it seems in my experience that they always say NO  

 

can you put my business name at the top center of the page ... NO  

why cant you put my business name at the top center of the page where the always free delivery is ... we only use a template and its not set up for that , you can change the color tho.   ARE YOU EFFING KIDDING ME

can you stop advertising always free delivery  NO  ...  why cant you stop advertising that i offer free delivery .. im loosing money on this ...   well its one of our biggest selling features.   OF COURSE IT IS BECAUSE ITS COSTING ME MONEY.

can you please stop charging me  commission on sales tax that i dont get to keep. NO.    is there a reason you charge me commission on the sales tax.   BECAUSE WE ALWAYS DO IT THAT WAY.  

can you transfer my call to someone in charge ... NO    can you transfer me to someone in charge .. no .. i can only take a message and they should call you back.   i see ... so since its 4 pm i shouldnt expect a call back today then ... i dont know what to tell you ..    

 

 

WAY TO RIP OFF THE LITTLE GUY AND THE STATE FOR THEIR MONEY.

1 Updates & Rebuttals


UFN

Fishkill,
New York,
USA

UFN Response

#2UPDATE Employee

Tue, September 20, 2016

Hi Paul: We're sorry to hear about your frustrations. We hope you understand that everything UFN does is specifically designed to get you, the local florist, more orders. There are several strategies that the local florist can use to effectively compete with wire services and order gatherers, and UFN is focused on guiding our partners toward the best path to success. Free delivery is one very important factor; however, it's not required, and I see that it has already been removed from your website. Unlike floral wire services, UFN does not charge setup fees or memberships fees. In addition, UFN does not keep 17% of a partner's state taxes. UFN isn’t winning unless your flower shop is winning. We drive customers to your website, and we work with you to boost sales in the slower seasons and manage orders at peak periods because your success is our success. Please reach out to us directly at (800) 533-1787, or contact your online business coach - Maria, so we can address your concerns. Thank you. 

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