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  • Report:  #690309

Complaint Review: UGG Australia diggugg.com

UGG Australia diggugg.com This is not the official site, and their contact info is www.diggugg.com I ordered UGG boots for $180 USD, they appeared authentic and looked great. One week later all stitching fell out. shang hai, China Internet

  • Reported By:
    jenny — lyman Maine United States of America
  • Submitted:
    Thu, February 03, 2011
  • Updated:
    Thu, February 03, 2011

I live in a very snowy, cold climate in the US. I wanted a pair of UGG boots as they were the best boots I found online for the conditions I live in. Before doing research I went ahead and ordered online. The site said UGG Australia, but was based in China. The official site didn't have the boots I wanted, they were out of stock until fall 2011. I paid $180 for my boots, and they were beautiful when they arrived. They passed all of the online counterfeit tests I performed.

They are warm and waterproof, but it has been a week and all of the stitching has fallen out. The box appeared authentic but was old and had a large hole in it. The website claims, in bad English, to be authentic, but it is a scam, and they will not refund my money, I paid with pay-pal. Save your money and buy from the official site or buy a different pair of boots elsewhere. These are amazing replicas of the real thing, adirondack 2 tall boots, but they are NOT real. $180 or more is alot to pay for something that will not last more than 1 month.

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