Print the value of index0
  • Report:  #669238

Complaint Review: UGG Centre

UGG Centre Ordered Ugg boots fromm UGG centre. Tole me charge will appear on my statement as www.allgopay.com. Merchant order3UGG_3841. Order3500291011307264283742. Payment&time- 11-29-2010 23:26:42 GMT Amt. Internet

  • Reported By:
    Carla — Glassboro New Jersey United States of America
  • Submitted:
    Wed, December 08, 2010
  • Updated:
    Wed, December 08, 2010
  • UGG Centre
    Internet
    United States of America
  • Phone:
  • Category:

I went online at Journeykids.com and selected a site that stated UGG boots on sale.  It took me to Journey kids and I selected UGGS, and then selected classic tall boots. I placed my order with my Visa Debit Card. I then checked my email and it stated this:



Thank you for your recent order. Your charge will appear on your credit card statement as www.allgopay.com.  Merchant order# UGG_3841.  Wedopay order# 500291011307264283742.  Payment&Time 11/29/2010  23:26:42 GMT.  Amount 95.00 USD.  



If you have any complaints or disputes reply to www.wedopay.com.  Or you can email us with a complaint at csreason@wedopay.net/wedopay.netcs@wedopay.net.  It also said not to reply to email.



I was also told at the beginning of their email, thank you for placing an order from UGG centre.  So I went to UGGcentre.com to track my order, but I had a hard time.  There was no phone number.  I did email them about my order, I wanted to know how long it would take, but no reply.



There was also two websites they directed you to if you wanted to track your order:  

Standard shipping- www.ems.com.cn/english-main.jsp which this brought you to a china site. There was a phone #, but It didn't go through.  Also there was another site to track your order- DHL shipping- www.cn.dhl.com/en.html.  When I went to standard shipping sit, every time they asked for my shipment#, I really didn't have one so I tried using my merchant order#, or even the product#, but they would tell me it was wrong.



I had a feeling I had been ripped-off, because I wasn't getting nowhere.  I even called another UGG store with a website that had a phone #, and they even told me I never ordered anything from them.  The clerk told me I probably went to a fake site, especially when I told him I paid 95.00 for the UGG boots, and he said, not from this store you didn't.
Respond to this Report!