Complaint Review: ugly duckling car sales

I purchased a 1986 Pontiac 6000 Wagon in 1995 from Ugly Duckling on 19th Ave. They assured me that the 90-day warranty would cover all repairs needed. After I drove the vehicle for several weeks, I could tell that the automatic transmission was slipping badly. I contacted the lot, and was informed that the transmission wasn't covered by the warranty.

I told them to come get the car, and I wasn't going to pay for it. It wound up on my credit report as a "voluntary repossession". I got quite a few nasty phone calls & threatening letters from their credit co, trying to force me to pay off the balance of the loan. They finally gave up after about 2 years, but the "ding" remains on my credit report to this day. Warning: NEVER buy a car from Ugly Duckling!

David
Phoenix, Arizona