Complaint Review: UHAUL

The truck rented would not start after movers filled it with everything to be moved to my new apartment. Uhaul only agreed to send a servicman after many calls since it was at the end of their day. 3 1/2 hours later a road serviceman came and jumped the battery stating in was installed incorrectly so the fault was with UHAUL. He put this in his report. Besides having hourly employee's, paid for a stranded 3 1/2 hours,I had to find a place to legally park a 24 foot trunk and find a place to sleep since everything I owned was packed in the trunk and I was now moved out of my apartment.

My car was at the Uhaul location where the truck was rented. Having Hepatitis B my medication was also packed somewhere in the truck which I could not get to until the following day when I hired more men to continue the move. I missed work and was even charged for the extra day required to move since their truck had problems. I have the support of my Employer to verify missed time and an important missed sales meeting. It's a month since I was promised a refund and still nothing. Desired Settlement: Credit my account $142.39

Steven
South Pasadena, California
Virgin Islands (U.S.)