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  • Report:  #1446518

Complaint Review: Ultimate Ecom System

Ultimate Ecom System Steve Tan, Evan Tan, Tan Boon Kiat, Tan Boon Long, SE Commerce Pte Ltd Threatened to lock my money and have me file for disputes to get them back

  • Reported By:
    Dave — Los Angeles United States
  • Submitted:
    Fri, June 08, 2018
  • Updated:
    Fri, December 28, 2018

This is a case of poor customer service.

I bought two of their programs. The ultimate ecom system is great for basics but they are also adapted from free materials that you can get from the web. Be prepared for atrocious english and NGs whcih they did not bother to edit off. The videos are amateurishly prepared. When the course started running for the first week, they received bad remarks that they misrepresented the program. They then took initiative to add in more videos for future weeks to make up for it. (Date stamps in videos revealed this to participants) To me, it is great to know that they are improving their course on the fly but this also means that this is not their best work and they're just trying to fling it.

I bought their second program too and that's where I see their true colors. Evan has essentially zero involvement in it. Steve gives short, general answers that can mean alot of things. If you had been following them for some time, you will notice that they don't share exactly what they do. They give you snippets and then entice you to enroll in more and more programs. It is atrocious.

Told them my concerns about the courses and was hoping they would address my concerns kindly. Instead, they just told me that I know what I was getting when I paid for the course and went ahead to block my access, including the public group, Ecom Elites Mastermind. I asked if that means he would be processing my refund but he never replied me, ever again. In fact, he blocked me personally on Facebook and my emails to their support email unanswered.

Never again will I buy anything from them or people associated with them.

4 Updates & Rebuttals


Armand

Arkansas,
United States

Other customers don't have such a problems!

#5Consumer Comment

Fri, December 28, 2018

I know plenty of users that don't have such a problems, one of them Christophe Ginisty SSN (((REDACTED))) told me lot of times that this product still works!


Armand

Arkansas,
United States

no one interested?

#5Consumer Comment

Mon, November 26, 2018

Guys no one interested in elaborating this topic? No more compaints, or vise versa justifications for the Ultimate Ecom System or their founders Steve and Evan? Address: Address 1 Scotts Road, #24-10 Shaw Centre Singapore 228208, DBS Singapore  DBSSSGSG16272579564754334

 

Guys let's be proactive, pls share details, I am sure you have it...


Armand

Arkansas,
United States

new questions on that company...

#5Consumer Comment

Fri, November 09, 2018

Guys regarding this company  - let be sure that we are speakigng about same company Uultimate Ecom System from Singapore -Address 1 Scotts Road, #24-10 Shaw Centre Singapore S347629873455 founders are Steve and Evan.

 

According to their web page - www.theultimateecomsystem.com they are closed, Dave are you sure this is the right company to complain?

 

I tried to reach them by mail support@theultimateecomsystem.com - no reaction, Dave are you sure they were operating at all?


Armand

Arkansas,
United States

These guys are closed

#5General Comment

Wed, October 24, 2018

Hello,

This company from Singapore is already closed - try their link www.theultimateecomsystem.com

That means that they took Dave's comments very seriuosly and realised that their current product is not mature enough.

I suggest to remove that complaint as it already filled it's function - let's see if these guys will manage to improve their product - if yes I can intermediate that Dave receives new version free of charge, if they don't - no business no comments, "tabula rasa" and of cause Dave or anyone else still be able to file complain in the future if nothing improves...

Thanx for doing world better!

 

 

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