Ultimate Grant Secrets / Grant Writing Express was to supply govermant cd grant info, no cd sent 75.00 extcharge doesn't answer phone or e-mail Cheyenne Wyoming
made online purchase of goverment grant cd was to receive it in 5-7 days I called the 800 number to cancel my order and got a busy signal or the phone rang until it hungup and went to a busy signal. I was out of town on business for a couple of weeks and when I returned I found an additional charge of 74.95$ on my account I called my bank and was told that because I started the first transciation that it was up to me to get my money back. this is my first step to get my money back even if it is only 80.00$ !!!
Robert
omaha, Nebraska
U.S.A.
4 Updates & Rebuttals
Ugs Help
Cheyenne,Wyoming,
U.S.A.
Customers are being refunded
#5UPDATE Employee
Tue, March 31, 2009
We apologize for the problems.The problems happened because of the following:
At the beginning of the year several dishonest grant companies were shut down by the authorities for not refunding or providing service.
Because of the companies being shut down all the people wanting grant help purchased our CD.
The caused an unexpected number of sales (more than 200% increase) , our inventory was exhausted in days. Our supplier needed 45 days to get our new order shipped to us (500% increase).
We sent emails to customer to download the CD and informed them of the delay.We also sent CDs to these customers.
We are an honest company who does refund people when they ask to be refunded.We have "helped" and continue to "help" people get grants.
ROBERT ???
Our customer files show eight people in Omaha NE, named "Robert":
- (6) Robert(s) did not complete the purchase process (did not enter a valid credit card number)
- (1) Robert is in their second month using our service
- (1) Robert has been refunded $74.95 and their membership has been cancelled.
Robert - if you have been refunded, please let our company and ripoff report know that you have been taken care of satisfactorily.
If you still need help, please send an email to ugshelp@gmail.com and we will take care of you.
Thank you
UGS
Ugs Help
Cheyenne,Wyoming,
U.S.A.
Customers are being refunded
#5UPDATE Employee
Tue, March 31, 2009
We apologize for the problems.The problems happened because of the following:
At the beginning of the year several dishonest grant companies were shut down by the authorities for not refunding or providing service.
Because of the companies being shut down all the people wanting grant help purchased our CD.
The caused an unexpected number of sales (more than 200% increase) , our inventory was exhausted in days. Our supplier needed 45 days to get our new order shipped to us (500% increase).
We sent emails to customer to download the CD and informed them of the delay.We also sent CDs to these customers.
We are an honest company who does refund people when they ask to be refunded.We have "helped" and continue to "help" people get grants.
ROBERT ???
Our customer files show eight people in Omaha NE, named "Robert":
- (6) Robert(s) did not complete the purchase process (did not enter a valid credit card number)
- (1) Robert is in their second month using our service
- (1) Robert has been refunded $74.95 and their membership has been cancelled.
Robert - if you have been refunded, please let our company and ripoff report know that you have been taken care of satisfactorily.
If you still need help, please send an email to ugshelp@gmail.com and we will take care of you.
Thank you
UGS
Ugs Help
Cheyenne,Wyoming,
U.S.A.
Customers are being refunded
#5UPDATE Employee
Tue, March 31, 2009
We apologize for the problems.The problems happened because of the following:
At the beginning of the year several dishonest grant companies were shut down by the authorities for not refunding or providing service.
Because of the companies being shut down all the people wanting grant help purchased our CD.
The caused an unexpected number of sales (more than 200% increase) , our inventory was exhausted in days. Our supplier needed 45 days to get our new order shipped to us (500% increase).
We sent emails to customer to download the CD and informed them of the delay.We also sent CDs to these customers.
We are an honest company who does refund people when they ask to be refunded.We have "helped" and continue to "help" people get grants.
ROBERT ???
Our customer files show eight people in Omaha NE, named "Robert":
- (6) Robert(s) did not complete the purchase process (did not enter a valid credit card number)
- (1) Robert is in their second month using our service
- (1) Robert has been refunded $74.95 and their membership has been cancelled.
Robert - if you have been refunded, please let our company and ripoff report know that you have been taken care of satisfactorily.
If you still need help, please send an email to ugshelp@gmail.com and we will take care of you.
Thank you
UGS
Ugs Help
Cheyenne,Wyoming,
U.S.A.
Customers are being refunded
#5UPDATE Employee
Tue, March 31, 2009
We apologize for the problems.
The problems happened because of the following:
At the beginning of the year (January) several dishonest grant companies were shut down by the authorities for not refunding or providing service.
Because of the companies being shut down all the people wanting grant help purchased our CD.
This caused an unexpected number of sales (more than 200% increase) , our inventory was exhausted in days. Our supplier needed 45 days to get our new order shipped to us (500% increase).
We sent emails to customers so they could download the CD and informed them of the delay.
We have been sending CDs to these customers as our new CDs have arrived.
We are an honest company who does refund people when they ask to be refunded.
We have "helped" and continue to "help" people get grants.
ROBERT ???
Our customer files show eight people in Omaha NE, named "Robert":
- (6) Robert(s) did not complete the purchase process (did not enter a valid credit card number)
- (1) Robert is in their second month using our service
- (1) Robert has been refunded $74.95 and their membership has been cancelled.
Robert - if you have been refunded, please let our company and ripoff report know that you have been taken care of satisfactorily.
If you still need help, please send an email to ugshelp@gmail.com and we will take care of you.
Thank you
UGS