Complaint Review: Ultimate Logistics Inc

Basically asked the company some standard shipping questions and was treated very poorly by the 'boss' and phone staff for doing so. They didn't even know if they had insurance. Sounds like they possible run some scams too. Information that was asked should be routine (ever trucker has to have insurance, every trucker knows if they will be assess surcharges). When asked on the details of a quote this firm was very evasive and refused to answer questions. As a side note, of the many firms contacted, this was the only one having troubles with the questions.

Simple questions that were avoided were, do you have insurance coverage, is your quote all inclusive or do you add surcharges, how fast do you ship, can you give a delivery date/range, etc.

Wanted a deposit but would not confirm legal status (ie truckers had insurance and cargo was covered).

Tara
San Antonio, Texas
U.S.A.