Print the value of index0
  • Report:  #1490895

Complaint Review: Ultimate Martial Arts & Kickboxing Hammonton

Ultimate Martial Arts & Kickboxing Hammonton MacKenzie & Yates Martial Arts Unethically charged me for services NOT delivered under the guise of a bogus 30-day cancellation policy Hammonton NJ

  • Reported By:
    Hammonton Resident — Hammonton NJ United States
  • Submitted:
    Sun, January 26, 2020
  • Updated:
    Mon, January 27, 2020

Stay away - literally stole money from me, completely unethical business practices.  

Thieves charged my credit card 3 full weeks after I cancelled my membership.  My son attended MacKenzie and Yates Martial Arts in Hammonton (also known as Ultimate Martial Arts & Kickboxing).  He attended for several months, probably close to a year in total.  He eventually lost interest. 

I was on an auto-pay plan that charged my credit card monthly.  When I called to cancel, I was inexplicitly told that there was a "30-day cancellation" policy.  I was like, what?!?!  There is nothing in the paperwork to suggest this policy, and they don't do anything special for my son or anyone else, you just show up to class whenever you can, so the notion of having to provide 30 days notice is ridiculous. 

Well, sure enough, 3 weeks later my credit card was charged again!  For what?  The only reason to do this is just another way to jack money from customers.  This place is a ripoff to begin with, and now I have to pay 3 weeks after I cancel? 

Beware.  Stay away unless you want these thieves to rip you off.  I would not recommend this place to my worst enemy.

Respond to this Report!