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  • Report:  #1468822

Complaint Review: Ultimate Textile

Ultimate Textile Undisclosed Refund Policy Patterson New Jersey

  • Reported By:
    David Justin Lynch — Palm Springs California United States
  • Submitted:
    Wed, December 05, 2018
  • Updated:
    Wed, December 05, 2018

We ordered 10 chair covers on Amazon. They arrived but did not fit. We returned them. We got a refund, but it was short $41.91. We requested the balance but were refused. We were informed, after the fact, that the company made its customers pay for return shipping and a 2-% restocking fee. This policy was not disclosed anywhere on the company's website nor on any of the pages from which we placed our order on Amazon.  This company sucks!

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