Ultimate Warranty Corp Got ripoffed, no one responsed to my claim Rocky River Ohio
I bought this contract in Jan 06 from www.warranties4wheels.com. A couple weeks ago, I brought my car to the dealer to repair the rear A/C. The dealer told me that they could not get a hold of any one in the claim department of Ultimate Warranty, they were always put on hold. I asked the dealer to file the claim online through the uwc21.com website but no one from UWC responsed back.
I tried to call UWC but always was put on hold. For the past few days, the answering machine message from UWC gets more creative. They said due to "extremely high call volume, all claims and contact must go through their website" and they expect to operate normally until 10/31.
I know that I have been scammed by these crooks like most people who reported in this website. Is there a slight chance of bringing these crooks to justice?
What are all authorities that we should report this to?
- BBB of Ohio
- State Attorney Office of Ohio
- FBI
Scam victim
Austin, Texas
U.S.A.
7 Updates & Rebuttals
Scam Victim
Pflugerville,Texas,
U.S.A.
Follow-up with Ultimate Warranty
#8Author of original report
Tue, January 08, 2008
I had to pay out of my pocket for the repair and now waiting for the reimbursement. I called the Customer Service number but they don't know when the fund will be available for the reimbursement.
Beancounter
Bloomington,Minnesota,
U.S.A.
Ultimate Warranty (CARRG)
#8Consumer Suggestion
Mon, January 07, 2008
Here is the South Carolina Goverment website to go to that has information about Ultimate Warranty.
doi.sc.gov/legal/CARRG.htm
Beancounter
Bloomington,Minnesota,
U.S.A.
Ultimate Waaranty in Receivership
#8Consumer Suggestion
Mon, January 07, 2008
I have a warranty with Ultimate warranty and it is currantly in Receivership. They are in the process of liquidating there assets which is being handled by a South Carolina court. Call this number 1-800-576-5113 and talk to customer service to ask about your currant warranty.
Dsjones42
St. Peters,Missouri,
U.S.A.
responce
#8Consumer Suggestion
Mon, December 31, 2007
From What I understand, Ultimate has closed and left a lot of people with unusable and uninsured warranties. I hate to see this happen to the consumers. Do you have your contract? Do you know who you purchased the contract from? I'll do some research for you and see it it is a dealer obligated or not. I'll attach my e-mail and you can contact me if you like. In all reality, that contract if prorated refundable by the sales company and I can help you at least start the process.
Scam victim
Pflugerville,Texas,
U.S.A.
Update: Ultimate only reimburses now, no direct payment to shops
#8Author of original report
Wed, November 07, 2007
I just got a hold of the claim person today to have him call my shop. He said all 50 lines are busy with incoming calls, he can't make any outgoing call. He took my shop info and promised to call when he had a chance but I doubt it. He told me that after the claim is approved, I have to pay for the repair then get reimbursed later as their credit account is closed. The reimbursing process would take 6-10 weeks.
What's the...? We've definitely been robbed.
Scam victim
Pflugerville,Texas,
U.S.A.
Update: Ultimate only reimburses now, no direct payment to shops
#8Author of original report
Wed, November 07, 2007
I just got a hold of the claim person today to have him call my shop. He said all 50 lines are busy with incoming calls, he can't make any outgoing call. He took my shop info and promised to call when he had a chance but I doubt it. He told me that after the claim is approved, I have to pay for the repair then get reimbursed later as their credit account is closed. The reimbursing process would take 6-10 weeks.
What's the...? We've definitely been robbed.
Scam victim
Pflugerville,Texas,
U.S.A.
Update: Ultimate only reimburses now, no direct payment to shops
#8Author of original report
Wed, November 07, 2007
I just got a hold of the claim person today to have him call my shop. He said all 50 lines are busy with incoming calls, he can't make any outgoing call. He took my shop info and promised to call when he had a chance but I doubt it. He told me that after the claim is approved, I have to pay for the repair then get reimbursed later as their credit account is closed. The reimbursing process would take 6-10 weeks.
What's the...? We've definitely been robbed.