Ultra Lean Green Tea Promises "Money Back", but email and phone number on website are bogus. Pleasant Grove Utah
I ordered this product under the trial membership under the impression that the 100% guarantee would be honored, or at the very least, the company would cancel my subscription. Unfortunately, the conact information provided on the company's website is bogus (email address on "contact us" link ultragreentealeannet@gmail.com is returned - "email address does not exist").
I tried calling the phone number provided in the terms and conditions, but you are only placed into a hold queue. I gave up after 2 hours of hold music. I'm a little concerned as I may not be able to cancel this subscription. If anyone has had any success in reaching this company, please post.
Thanks!
-ST
Soxvaritek33
Quincy, Massachusetts
U.S.A.
4 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
We want to resolve it for you!
#5UPDATE Employee
Fri, November 07, 2008
Hello my name is Connie. I'm a customer service agent for Ultra Lean Green's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact us directly. My managers email is falon@verifyyourorder.com or if you call our customer service line 1-866-540-9633 we would be more than happy to take care of anything that we can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Connie, CSA
ULTRA LEAN GREEN
Conniea78
Encino,California,
U.S.A.
We want to resolve it for you!
#5UPDATE Employee
Fri, November 07, 2008
Hello my name is Connie. I'm a customer service agent for Ultra Lean Green's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact us directly. My managers email is falon@verifyyourorder.com or if you call our customer service line 1-866-540-9633 we would be more than happy to take care of anything that we can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Connie, CSA
ULTRA LEAN GREEN
Conniea78
Encino,California,
U.S.A.
We want to resolve it for you!
#5UPDATE Employee
Fri, November 07, 2008
Hello my name is Connie. I'm a customer service agent for Ultra Lean Green's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact us directly. My managers email is falon@verifyyourorder.com or if you call our customer service line 1-866-540-9633 we would be more than happy to take care of anything that we can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Connie, CSA
ULTRA LEAN GREEN
Conniea78
Encino,California,
U.S.A.
We want to resolve it for you!
#5UPDATE Employee
Fri, November 07, 2008
Hello my name is Connie. I'm a customer service agent for Ultra Lean Green's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact us directly. My managers email is falon@verifyyourorder.com or if you call our customer service line 1-866-540-9633 we would be more than happy to take care of anything that we can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Connie, CSA
ULTRA LEAN GREEN