Complaint Review: UltraSpa Light Therapy System

My mother told me about the ultra spa light therapy system, I placed a pre- order on Oct. 2014 for almost $800.00 through paypal.

Emailed about an update on 5/15 whcih was replied to with apoligies and reasuring sooner than later they would start shipping. I emailed them again a year later on 5/16 again but since then there hasnt been any replies.Company voice mail is currently full.

I can understand things didnt go as planned but least they could do is reach out to the people who believed in their product and offer a way of reimbursement or a end delivery date. I actualy still would like to get the product but certainly at least my money back.