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  • Report:  #1533303

Complaint Review: Umarex USA

Umarex USA I purchased an air rifle, supposedly good for shooting birds and varmits. It does neither and they refuse to accept a return Ft. Smith Arkansas

  • Reported By:
    Lennie — karnack Texas United States
  • Submitted:
    Tue, July 09, 2024
  • Updated:
    Tue, July 09, 2024
  • Umarex USA
    7700 Chad Colley Boulevard
    Ft. Smith, Arkansas
    United States
  • Phone:
    1-479-646-4210
  • Category:

I purchased this air rifle to keep birds out of my vegetable garden and when I used the air rifle it was so weak that when I shot a bird all it did was knock a feather or two loose and the bird flew off. This was from a distance of 12 feet. The same thing happened when I shot five more birds. When I asked to return the air rifle I was told that it was unreturnable because of HazMat concerns. If that was the case, then how could they ship it to me. They have a win-win business here. They never have to worry about making refunds, nothing here but profits for them.

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