Complaint Review: UMG*BuyersEdge UMG*MyAdvisor

Last summer I received a strange call on my cell phone. The person speaking mentioned something about Visa and a $1 donation. They already had my credit card number on file, I never once gave them the number.

Just recently, I discovered the company was charging me $19.95 per month for both of their companies. I then googled the number listed on the memo from my checking account, and was directed to this site.

I realized I was being scammed, and immediately emailed my bank. The next day I was told to call the company to get some information about what was happening.

I called and the representative said I had set up an account (which I didn't do). I asked if I had set up an account why I had not received any sort of goods or services, and received no answer.

Upon cancellation of my fraudulent account I was told that the company would be crediting $79.80 back into my account, the amount that was charged within the last 60 days.

When I spoke to my bank she informed me that this amount was all I would be able to receive, even though the charges went back before 60 days. If the money isn't transferred back into my account by the company in 7 days the bank will take action. I'll update in a week or so.

I am pleased that I will be getting most of my money back, but I wish there was some way to fill out a formal complaint. It seems as though this fake company bites the bullet and gives money back, but only money taken within that 60 day period the bank requires.

Stefanie
Madison, Wisconsin
U.S.A.