Complaint Review: UMG*MERCHANTTEC HSOLUT

There was an unauthorize debit to our business account for $49.95 on 08/25/2008. Initially, we believed it was from a change-over of our credit card agency. But when the debit occurred again we investigated further. The bank did not have a phone number or address either, but was able to put a stop-payment on the draft. I found a phone number on this web site and called.

As with the rip-off report I read, the company was quick to state they would refund my money. They stated it was for "business solution" and advertising solutions that we signed up for in August, 2008. I assured them this small business did not sign up for any kind of business solutions. The customer service representative stated someone in the company must have signed up. I assured her that "I" am the company, and I have not wasted my small-business money on this service. Now just waiting for the refund.

Sandra
Brandon, Mississippi
U.S.A.