Unauthorized electronic debit from checking account by Southern Telmark 2/22/02
I am co-signer on my elderly friend's checking account and pay his bills for him. I learned on Saturday, 2/23, that his account was overdrawn. It happened on Friday, 2/22, when Southern Telmark by means of an ACH debit memo collected $218 for themselves. This was a total shock. How can a company you have no knowledge of come in and remove funds from your checking account? My friend never authorized this and the bank (Waypoint) cannot give us any information -- no address, no phone, no nothing. THIS IS OUTRAGEOUS!!!
Following advice in the Rip-Off Report, I will request a refund from the bank and also request they waive the fees for the overdrawn condition of the account (fees which mount by the day). Luckily I was able to locate the "criminal" company via Internet through your Rip-Off Report. MANY THANKS FOR YOUR EXCELLENT SERVICE !
Nancy
York, PA