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  • Report:  #363851

Complaint Review: Undercoverdetective.com Recordsarea.com

Undercoverdetective.com Recordsarea.com Did not provide what was sold/described and refused refund requests Internet

  • Reported By:
    Northern Nevada
  • Submitted:
    Sun, August 17, 2008
  • Updated:
    Sun, August 17, 2008
  • Undercoverdetective.com Recordsarea.com
    Internet
    U.S.A.
  • Phone:
  • Category:

After being redirected from undercoverdetective.com to pay for my subscription which ended up being accessed at recordsarea.com, I was wholly dissatisfied with the level of information. DEFINITELY not what is advertised. Multiple 404 errors, extremely limited information, known information completely missing. Total false advertising! I requested a refund within 24 hours (after paying for a 5 year subscription) but only received a form letter to which I replied with the reasons I was requesting a refund. Their reply was another form letter offering to do a "manual" search and send the results by email. I replied and again requested a refund. The reply I received to that email was the exact same form letter I received the first time. I quote from undercoverdetective.com/faqs.htm -
"
What if I am not completely satisfied with UndercoverDetective.com?
If you find that you are not completely satisfied with your UndercoverDetective.com membership, UndercoverDetective.com offers their members a 100% Money Back Guarantee within 56 Days of your purchase. Any time up to and on this 60th day you can refund your UndercoverDetective.com membership purchase and receive 100% of your money back.
"
Do not be taken by this sham!

Craig
Northern, Nevada
U.S.A.

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