Unified Services In Care Of: Free Gifts America Call Usa Global Internet Service Ultra Thermoboost I was hoaxed out of $149.80! I gave my checking account number to this unified services over the phone I didnt give the routing number assured by the rep on the phone they couldnt take money from the account without it ...Hey I didnt know that a routing number was public info until they stole the money out of my account. Ripoff Las Vegas Nevada Internet
I received a phone call from unified services regarding this $1000.00 free shopping spree @ www.freegiftsamerica.com. All I had to do was say that I agreed to use call usa, ultra thermoboost, and global internet service. By doing so I was suppose to give them my checking account number. I didnt agree to that at first until they assured me that nobody would be able to take any money out of my account unless they contacted me to get my routing number after my 10 day free trial. well I never received any information on any of these services so I had forgotten about it until recently a $149.80 electronic check went through on my account which also cost me a $39.00 bounce fee which all was paid just as soon as my direct deposit went through from my job. When I called the number on the electronic bank check printed off the computer the companies refused to refund me my money. I couldnt believe it I was shocked I said that I cant believe that I am paying for some services that I never used/received. I asked to speak with a supervisor was unable to get that accomplished and was told that the supervisor would only agree that I was not due a refund either. this is insane and I am so not believing that I was stupid enough to fall for such a SCAM!!!! although if their was a way I would LOVE to get them to refund me the $149.80 + the $39.00 bank fee after all I didnt use any of their services.
Sonya
LOUISVILLE, Kentucky
U.S.A.
1 Updates & Rebuttals
Michelle
Las Vegas,Nevada,
U.S.A.
Response to Complaint
#2UPDATE Employee
Wed, August 29, 2007
Sonya,
We found your complaint against our company posted on ripoffreport.com.
Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, Internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
The only reason why you would have been debited is because you failed to cancel in the allotted trial time period. Our customer service center is open from 9:00 am to 5:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes
Our company prides itself in our excellent customer service. . If you are unhappy with the service you have received or we have made an error on your account please e-mail me directly and we will provide you with a full refund.
We hope that we can work out an amiable solution to your complaint. Please contact us at the e-mail address listed below.
Sincerely,
Quality Control
Unified Services
disputes@unifiedservicesonline.com
Customer Service (866) 904-7796