Unified Services Rude Scam Artists Ripoff Nevada
United Services began calling my fiance about a month ago. She was supposed to have been selected for a 1000 dollar shopping spree along with several other things. She had told them she wasn't interested and to be taken off of their calling list.
Well she wasn't taken off. They called repeatedly dispite her request. It was merely annoying until this morning. I decided I would have a talk with them and see if I could get further. With every request I made the associate interupted and repeated that it was free.
I decided to play along and see what they wanted. So I gave them my name, "my bank name", and my "account number", to see their response. Well my fiance was a little ticked that I was toying with them rather than solving the issue, but I'm one that enjoys an arguement.
After they recieved my "information" he tried to get me to talk to a machine. Thats when I decided I didn't want to play. He became angry when I wouldn't answer the machines questions. My fiance got a little upset grabbed the phone and asked if they'd just quit calling. At that time the associate told her to, "quit being such a b***h and answer the questions or I'll charge 200 dollars to Todd's account".
Now I was angry, I demanded to speak to a supervisor. I was transfered to another guy who sounded the same, unclear accent and all. He was friendly at first until I asked to cancel the order. Then he said I needed to give all my information to the machine and at the end I will recieve a cancellation number.
I didn't give any information to the machine to begin with, so I didn't understand why he couldn't just cancel it. I asked if he'd quit calling and he said he would once I gave all my information. I told him I wouldn't, I couldn't remember the account number I gave him to begin with. He then threatened to charge me for 200 dollars if I didn't.
I then asked him for the company name, address, and his name. Unified Services, some fake name: the third or fourth he'd given me, and I'd recieve the address after I gave all my information. Well we go into a heated arguement, he was a little angry that I wouldn't let him interupt. He finally hung up on me when I brought up harrasement, slander, extorsion, and terrorist threats. Not sure how much of that is true, I'm not a lawyer.
He ended up hanging up on me not very happy. I feel that people should know about this company and what they are doing. It's one thing to try to scam people. It's another to yell, curse, and threaten while you're doing it.
BEWARE!!! It is a scam.
We just called a federal number that AT&T gave us. Its supposed to send the call directly to them, and charge them with 25,000 dollars. We won't see any of it but hopefully they'll stop.
Best of luck to all who were got.
P.S. Unified Services, I still want that address!!
Todd
Atwater, California
U.S.A.
1 Updates & Rebuttals
Michelle
Las Vegas,Nevada,
U.S.A.
Response to Complaint
#2UPDATE Employee
Thu, August 23, 2007
Todd,
We found your complaint against our company posted on ripoffreport.com.
We have been told that a couple individuals have been using foul language while on sales calls. Every single individual who is identified has had sever disciplinary action taken against them including termination of employment.
Our company hires another company to do our outbound sales calls and we do everything in our control to ensure that the individuals are of the highest quality. If you have any information that could help us identify this individual we would greatly appreciate it. We are taking every measure to prevent this from happening again.
We apologize for any frustration or concern this incident may have caused you. Following is information about our offers. We are a straight-forward company with excellent products and services.
Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each customer order is recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.
We appreciate any information you can provide us with regarding this incident if any. If you have any information, questions or concerns feel free to e-mail me directly at the e-mail address listed below.
Sincerely,
Unified Services
disputes@unifiedservicesonline.com
Customer Service (866) 904-7796