Complaint Review: Union Planters Bank

I had made a bad decision and gave a company my Checking account information to debit my account on a certin day. Well thanks to this sight I noticed the company was a scam.

I called my bank to put a stop payment on my account for the $199 dollars that was going to be debited. I called the 1-800 number and the lady asked if I had an idea of the amount of the transaction. I told her I think it is $199. So I thought that was settled.

I went to the bank the following day when the amount was suppost to be debited. The teller that I talked to said he looked at it and the stoppayment will go threw everything will be fine. So I trusted him. This was on a Friday.

Monday I check my accont on the internet and it shows the amount of $199.99 comming out of my account. I went up to the bank to talk to the teller or whom ever. I talk to a lady and her excuse was the amount had to be an EXACT amount or the stoppayment would not work. I ask her why the man I spoke with did not tell me that. Her excuse was hs is in training. I said I guess he needs alot more training.

Tammy
Baton Rouge, Louisiana
U.S.A.