Complaint Review: Unique Air

This company appears to be a rip off.  In Jan of 2017 I got a brand new system installed.  In less than 6 months the compressor went.  I had 1 year of free maintenance included.  Since the system was in less than  6 months they did install a new compressor.  The day that was being installed they came to do a free maintenance.  Since the system wasn't working at that time....I asked for a new  contract for the system and the maintenance.  I was told I would get a new contract in the mail by a representative from Unique Air.  I never recieved that or the free maintenance for 1 year. It took them well  over a week to get the new system ordered and installed.  To have it at a somewhat tolerable comfort temp.  I was told to keep the blower at constant on.  This cost me a lot of extra money.  

  They also say that it is guaranteed that you're bill will be much less than before.  I think my old system was more economical than this new one.  I have to keep the system on 75 temperature, to get the coolness I had with my old system.  I have not saved 1 dime with this supposedly more economical system.  They did send a top analyst in to analyze the system.  They found some reasons why my bill was possibly higher.  But my bill did not go down one bit.

   Bottom line is that I would never be able to recommend this company to anyone.  They do not follow through on what they say they will do.  

Another sneaky thing is when the year is up, they want $24.00 a month to maintain this system in top working order.  The least available is $15.00 a month.

Tami Weaver

Venice Fl. 34292