Complaint Review: Unique Insurance Co

 On June 9, 2015 at 5:10am my car a Nissan Sentra 2014 was hit real bad by a guy that was driving a Mercedes Benz trying to get away from four other guys. The four guys were trying to kill him and in the process of him getting away he struck my car and damaged it pretty bad. I called unique insurance and they were not open yet. So I had to wait until 8:30 am for them to open. I called back at 8:30am and made a claim. I spoke with someone, I don't remember their name but the person did tell me that my adjuster name was Nancy. I called Nancy and called her and left messages and she didn't call me back. I kept calling Nancy for two weeks or more and I still never got a call back. I called again and I kept getting transferred to Nancy or her supervisor and I always got their voicemail. About 4 weeks later Nancy called me and says that Preferred Auto Collision was going to come and get my car. But it took them 3 days to come get my car and almost a month for them to start fixing my car. I still haven't gotten my car back yet.