United Air Temp Poor service and Dishonesty. The Company Branch Manager lied to me over and over again. Failed to delivery what he promised and what we agreed on. Lorton VA
This company (United Air Temp) is the most dishonest company I have ever dealt with in my life. It took them several weeks to complete the installation of my heating furnace and the air-conditioning units. First of all, the supposedly new furnace failed immediately after installation. And instead of replacing the unit, they decided to replace the parts and, for several weeks, they could not get the system to work. I did not have heat in my house for more than one week and had to take my family to a hotel room, at my own expense, to escape the bitter winter cold.
When I expressed my frustrations with the company and threatened to cancel the contract, the branch manager promised to offer me a free whole house humidifier along with an additional two years full warranty. But at the end of the day, he didn't keep any of these promises. The only thing I have kept getting from the company's branch manager are lies and more lies. This company is fraud. Even their finance process was fraud. The branch manager promised me a zero percent financing but, when I talked to the bank, I realized that the zero percent wasn't true after all.