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  • Report:  #1414235

Complaint Review: United Airlines

United Airlines Continental Airlines United Continental Holdings United Tried to bump me because I have Crohns, told me to "take prozac on the plane" Las Vegas Nevada

  • Reported By:
    David — Brooklyn other United States
  • Submitted:
    Thu, November 30, 2017
  • Updated:
    Thu, November 30, 2017
  • United Airlines
    Las Vegas, Nevada
    United States
  • Phone:
  • Category:

I have Crohns and needed my carry on bag for medicine and comfort items for my disease.  I bought something called Basic Economy which is a ripoff because you get treated like a third class citizen. They refused to allow my bag on the plane unless I paid $170 upcharge to get me out of the BE hell hole I was in with them.  When I explained I had Crohns and needed what is in my bag, the gate agent responded with "Take your prozax on the plane"

I then started recording the conversation and they gave up allowing me on the plane with the bag due to all of their bad publicity, I will never fly them again.

They are a rip off, they do not allow you to check in on the same day unless its only 4 hours until the flight.  Everyone top to bottom, except the captan of the plain was nasty.  They are the worst.

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