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  • Report:  #1277048

Complaint Review: United Auto Brokers Inc.

United Auto Brokers Inc. Pre-certified car needed $800 repairs Marietta Georgia

  • Reported By:
    Nancy S. — Marietta Georgia USA
  • Submitted:
    Wed, December 30, 2015
  • Updated:
    Wed, December 30, 2015

I purchased a 2008 Mazda 3 from United Auto Brokers on June 10, 2015, working with Angela. It is my 16-year-old son's first car (thanks Grandma!). We were told the price was non-negotiable because a pre-certified car was guaranteed and we wouldn't have any problems with it. Almost immediately, one of the headlights stopped working. A few weeks later, we started having other problems with the car and took it to Jim Ellis Mazda on July 13, 2015. Not only had the headlight and headlight socket melted together so that both had to be replaced, but an engine mount was broken. Also, the transmission fluid and power steering fluid were so dirty and thick, it was obvious that they had not been checked or replaced in some time. The total bill was over $800.00. I called Angela several times and sent a letter to her at the dealership. As of 12/30/15, I have been ignored. DON'T GO TO THIS DEALERSHIP!!!!!

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