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  • Report:  #779245

Complaint Review: United Bank Card

Harbortouch | United Bank Card REVIEW: Customer Satisfaction Commitment: Harbortouch values each merchant it serves, realizing exceptional customer service is as important as competitive pricing, innovative products. The company offers award winning customer support which is handled entirely in-house available 24 hours a day, 7 days a week, completely free of charge to all of their merchants. The company also stands by its equipment, offering a lifetime warranty on all POS systems. Additionally, professional installation and ongoing training are included with every POS order.


*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service – Harbortouch pledges to always resolve any issues - feel safe, confident & secure when doing business with Harbortouch, Recognized by Ripoff Report Verified™ as a safe business service.

  • Reported By:
    Shaun — Arlington Texas U.S.A.
  • Submitted:
    Wed, September 21, 2011
  • Updated:
    Mon, October 28, 2013
  • United Bank Card
    Internet
    United States of America
  • Phone:
  • Category:

$250 was the cancellation fee that was discussed when I signed up. After still not being able to process cards online I asked to cancel and was given a number of $900+. I can't believe a company can charge so much when I didn't even get a free terminal or anything. Plus the 3 year contract. It's ridiculous

1 Updates & Rebuttals


EnoughJerks

Tennessee,
USA

FTC

#2General Comment

Wed, September 21, 2011

FTC ...BBB gets payoffs so not sure they will be much help.

http://www.ftc.gov/

http://abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843

I seriously doubt the BBB is worth your time.

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