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United Cash Loans Continually deducts various amounts randomly from my checking account. Online Only Internet
I filed for a loan on 6/13/06, for $200. On 6/23/06 $80.00 was deducted from my checking account. Again on 7/7 $75 was deducted. On 7/13 another $80 was deducted and on 7/21 $70 was deduction. My loan was supposed to be paid in full on my next pay day, which it wasn't. They have charged me $305 on a $200 loan.
It was my understanding when I signed the online contract was that I would pay the interest fees plus a 50$ payment to principal. When I signed the electronic agreement the payments were to be deducted on a bi-weekly basis. There seems to be no pattern to the deductions. Some of there are electronic transfers from my account to "GFSIL" Others are paper checks that have been mailed to my bank.
This has caused me to overdraw my checking account and incur hundreds of dollars in fees because I never know when it's going to happen and frankly, I don't have enough money to keep a buffer of $80 in my account at all times. If you calculate the 305$ they have already charged me, plus over draft and bounced check fees this company has easily cost me over $1,000!! There is a reason I needed a pay day loan in the first place and it wasn't so I could live on speghetti o's because of all their outrageous charges!!
I need help on what to do next. I plan on going into my bank tomorrow and requesting them to no longer allow any kind of activity from this company. As far as what to do next I'm clueless. Someone please help me!!
Lindsey
Cape Girardeau, Missouri
U.S.A.
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EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it hasbeenmore than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist youproperly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to dealwith it,take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics still worshould k. The bank can easily faxor mail toyou the Federal Regulation E dispute form.