Complaint Review: United Collections Bureau (UCB)

I received a call today requesting that I contact a neighbor for UCB. I wondered what the acronym stood for and was told "United Credit Bureau". The man's name was "John". He stated the neighbor had applied for a loan 7 months ago and it was just approved. "John" left a phone, extension, and case number. I immediately called the phone number back and a different man who answered, after I had to ask twice, said UCB stood for "United Collections Bureau" and that they were a legitimate collection agency. I looked the name up on the web. I called the number a third time, this time getting a woman who refused to tell me what UCB stood for when pressed and wanted to direct me to the extension number. I requested not to be called again. She took the case number and my phone number and promised I would not be contacted. I suggested the company was a scam which she indignantly refuted, telling me I haven't done my homework. While I inquired as to why a neighbor would be contacted for collection if that was so, (my neighbors have an answering machine, afterall), she hung up. It will be interesting to see if UCB calls back.

Deborah
West Branch, Iowa
U.S.A.

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