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  • Report:  #1080577

Complaint Review: UNITED CONCORDIA

UNITED CONCORDIA DENTAL Phone support objective is to confuse, so that they don't have to cover services. Serve Nevada, California Harrisburg Pennsylvania

  • Reported By:
    Vladimir — San Diego California
  • Submitted:
    Fri, August 30, 2013
  • Updated:
    Fri, August 30, 2013
  • UNITED CONCORDIA
    PO BOX 69421
    Harrisburg, Pennsylvania
    USA
  • Phone:
  • Category:

 United Concordia doesn't have the good business practices of other insurances.  Their customer service purpose is to be as rude and as ambiguous as possible so that they don't have to cover for services.  When dentists don't get paid, the patients get a bill.  I was in another phone line listening to the conversation between my dentist and the United Concordia customer service agent. I just couldn't believe how lazy and rude the agent was. United Concordia makes it a hopeless quest to get accurate information.

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