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  • Report:  #1368651

Complaint Review: United consumer financial

United consumer financial Kirby came to sale me a Kirby vacuum. Did a demonstration and I received the kirby, they said i had 10 days to cancel. Tried to cancel and company would not allow me. Period Westlake Nationwide

  • Reported By:
    Denise — Cleveland Ohio USA
  • Submitted:
    Thu, April 20, 2017
  • Updated:
    Wed, May 03, 2017

 Kirby came to my house to sell me a Kirby vacuum. They did a demonstration and basically pushed the vacuum on me. They said I could cancel within 10 days and turn out to be 3 days. They did not want to cancel the contract ,so here i am paying on the kirby account.

1 Updates & Rebuttals


Kirby-Consumer Relations

Cleveland,
Ohio,
USA

Kirby Company

#2UPDATE Employee ..inside information

Wed, May 03, 2017

Hello. We were disappointed to read your post. Even though The Kirby Company is not a party to the agreements between the salespeople or “dealers” that were at your home and the independent distributorships with which they affiliate, The Kirby Company still takes these matters like yours, that involve these distributorships seriously and would like to discuss your concerns. Please call us at 1-800-494-8586, M-F 8 am-5 pm (EST) as we would like to investigate your concerns further.  We look forward to speaking with you.

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