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  • Report:  #294680

Complaint Review: United Consumer Financial Services

United Consumer Financial Services Same as Cash payment? Not! Westlake Ohio

  • Reported By:
    Long Island New York
  • Submitted:
    Thu, December 27, 2007
  • Updated:
    Thu, December 27, 2007
  • United Consumer Financial Services
    865 Bassett Road
    Westlake, Ohio
    U.S.A.
  • Phone:
    800-338-6507
  • Category:

I signed a 12-month, Same-As-Cash (SAC) agreement with J.W Marketing and Distribution (Inwood, NY) to finance a Kirby vaccuum cleaner. The salesman marked the agreement "12SAC" and indicated that if I paid within 12 months, I would not be charged any interest.

I got my payment book in the mail a couple of months later, which was arranged for 36 monthly payments and an APR of 25%. So I took the financed amount, divided by 12, and started making my 12-month payments. When it came time to make my final payment, I called United to confirm my remaining balance, and found it was $346.19 more than I had anticipated.

This was due to the fact that United considers the 12 months beginning from date-of-purchase, not from the payment start date indicated on the contract. So the additional amount is interest due.

Buyer beware - if you start making your payments at the payment start date, you do not have a 12-month SAC agreement. Since my payment start date was 3 months after the purchase date, it was really a 9-month SAC agreement!

Unfortunately, many will only see this after they have made the purchase. I agree with some of the other postings I've seen, your best move is to never let a salesperson in your home to begin with!

Steve
Long Island, New York
U.S.A.

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