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  • Report:  #997318

Complaint Review: United Consumer Financial Services

United Consumer Financial Services UCFS 12 MONTH SAME AS CASH HOAX!!! Internet, Ohio

  • Reported By:
    ladybug — Citrus Heights California United States of America
  • Submitted:
    Tue, January 15, 2013
  • Updated:
    Tue, January 15, 2013
  • United Consumer Financial Services
    Internet, Ohio
    United States of America
  • Phone:
  • Web:
  • Category:

First, let me say that I have never filed a report or complaint against anyone. I am a very patient person..serioudly.. until this happened.

So I thought I was almost done paying off my Rainbow machine ($2500) 12 month same as cash. I called the company to pay it off- my last payment of $300 over the phone and to make it official, cuz ofcourse they dont sent statements. When I called they told me that my 12 month same as cash expires 2 months ago.... Are you kidding me!? What do you mean expired!#@#%#$^

They told me that it started on the day I signed my contract not when I actually started making my payments. And they are just telling me this NOW! They told me I owe them $1300 more instead of $300.  I was so shocked and dissapointed! So I asked to speak to a superviser, explained the situation to him and told him I would take them to court. After that being said, only then he said he will look into what he can do and get back to me.. So far 24 hours passed and I still havent heard back from them.

BEWARE! Do not trust this company! They will take your money, rip you off. They are so unproffecional and should not be allowed to do business!

1 Updates & Rebuttals


Flynrider

Phoenix,
Arizona,
USA

Should be simple.

#2Consumer Comment

Tue, January 15, 2013

  Anytime you're offered interest free financing, you have to know exactly what the terms are.  These programs (not just from this lender) are designed to catch folks who do not pay attention to the details.   You didn't really think a lender would just offer free money with no strings, did you?

" They told me that it started on the day I signed my contract not when I actually started making my payments. "

   That's the key.    You signed a contract.  What does it say about when the clock started on your 12 months?  That's really the only thing that matters in this case. 

"  And they are just telling me this NOW!  "

   Of course.   If they told you earlier,  you might have escaped paying interest.  

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