United Financial Systems-Boca Raton, FL UFS 3 years and 5 months past due. Will not return calls, e-mails or voice messages. Internet
3 years with this company. Now I cannot even talk to a person in charge. Over $2,000 has been taken from my account in the last 1 1/2 years but not paid to my credit cards. I trusted them - things were going well. Told me calls may come in because they pay at a different time of the month then when my bills are due. Too much faith in this company has now got me in over my head!!
TIP: call the 1-800 line, don't push any buttons - just be silent, this will instantly direct you to the operator. HOWEVER - if you have left lots of messages like I have, there must be messages on my account not to talk to me. She instantly told me the computers were down and all they could do was take my name and # for someone to call me back. YEAH RIGHT! So why didn't the original conversation start with the computers are down - rather then after she got my account number - HUH!!
I put a stop at my bank from all future withdrawls from UFS. The nice lady at the bank looked into getting my last payment back (reversed) I went in signed all the paper work and with in a week I was reversed my last withdrawl. Isn't much - but allowed me to make one minimum payment on my own.
I have contacted a Pro Bono attorney. I'm gathering all my statements to see which months have been missed. HOPEFULLY he can help me get all the past due money back. So frustrated 2 of my cards should be paid off. My past due amount equals the amount owing. I've learned my lesson. Please let me know if anyone else has any other tips!
2 Updates & Rebuttals
Shelly
Lowman,New York,
United States of America
I have a similar issue
#3Consumer Comment
Thu, December 09, 2010
I have been a customer of theirs since 2004! No problems until July 2010...they stopped paying my creditors...kept taking my money and when I called them they said that the payments had been sent and that they were going to put a trace on the paytments...this has been told to me 3 times now and no one gets back to me as to where the money has gone as my creditors have never received it. I have spent many hours on hold, emailing, faxing and still no response from anyone...I don't know what else to do...they have $1600 of my money and I am paying my creditors on my own...this is theft in my eyes and definately a breach of contract on their part as they are not paying the creditors that they agreed to pay. Does anyone know of a way to get in touch with a "real person" and not just the automated phone system (that is different every time you call)?
UFS HAS PISSED ME OFF!!!!!
United States of AmericaGET UR MONEY BACK NOW!!!!!!!!
#3General Comment
Sat, November 13, 2010
this company has made me snap! F on so many levels! I can tell u how to get ur money back.. send me an email!... I was told this company is closing doors! and the way their actting it may be true! get ur money ASAP!