UNITED FINANCIAL SYSTEMS did not pay my creditors for 3 months Internet
My husband and I signed with United Financial Systems in November, 2009 to help us pay off our credit card debt we accrued through paying for our wedding and buying our new house. Before we began this we had good credit but felt overwhelmed in our debt and decided to go this route to pay off our creditors before we got behind in our bills.
They took out 3 payments of $400 and during this time I was receiving phone calls from my creditors saying they were not getting paid. I contacted them multiple times to inform them. It was almost impossible to get a hold of someone and when I did they would reassure me that they were paying them. After three months I called every credit card in the program and they informed me that nothing had been paid. I tried to contact them and couldn't get through. Finally I sent an email threating to cancel and call the Better Business Borough, of course they called immediately. They told me it was a glitch in the system but they "fixed" it and my money was sent out.
I am still waiting for a paper trail on that!
I have canceled my contract and have chosen to work with a different company.
1 Updates & Rebuttals
michelle
erlanger,Kentucky,
United States of America
ufs corrected problem
#2Author of original report
Tue, February 23, 2010
United Financial Systems corrected problem as of 2/22/2010. They have updated the payments to my creditors and refund my husband and I all of the late fees and service fees that we accrued during the three months.
We are satisfied with the outcome.