Complaint Review: United Financial Systems

In March I contacted U.F.S. to consolidate my debt. I initially spoke to a representative named Felipe. I found him to be forgetful and he kept mixing me up with "another New Yorker". I requested to speak to someone else. I was connected to David Bishop. He was very slick and efficient. Everything was set up, papers faxed etc.

After that it has all gone down hill. At this point, I have had $600 withdrawn from my account in March,April and May yet only 1 credit card co. has been paid. And they have only been paid once. I have called repeatedly and have received many different explanations. I have been told that even though the money is deducted on the 26th of the month, it takes 2 weeks to be sent out. But that doesn't explain why it was NEVER sent. They say they have sent it out and that the credit card compnies are lying. On the other hand the credit card companies tell me these consolidation firms are crooks. I have not gotten a straight answer from anyone. but the credit card companies continue to hound me for their money. I requested some proof that the money was sent or paid to the credit card. I was told it would take accounting 1 week to give me that info. Well, 1 week has come and gone, no proof.

An account manager named Jamie Lyons has tried to contact me several times but I teach and can't always answer the phone. I always return her calls and leave a messege.

When I started this program I was up to date but I knew I couldn't maintain that. That's why I contacted U.F.S. Now, I am not sure where most of my money is, I owe a fortune in late fees and my credit rating is worse then ever. They have not done what they are supposed to be doing. They are not paying my creditors. Are they crooks? Where is my money?

I would never recommend this firm to anyone. It has been a financial disaster for me.

Jeanne
new york city, New York
U.S.A.