United Financial Systems UFS Stopped making payments in August 2010 and missed payments four payments randomly through out the year. Margate, Florida
Ok I have been with this company since August 2008 and things were fine until last year when I notice one payment did not get recieved. I called and was assured things were fine. Then I notice past due amounts on the account. I called the creditor myself and they explained what had been happening. UFS did not make a payment in Nov 2009,Feb 2010, June 2010, Sept 2010, Oct 2010 leaving me past due by 714.00. Then I checked all my statements and none of my creditors had recieved a payment since aug 2010 but UFS was still debting my account every month. I had to shell out a lot of extra money to try to straighten things out. I ended up paying off two creditors on my owe because they gave me such a good cut in rate. The one I have to make two large payments to keep it from going to a collection agent. One I haven't even begun to sort out.
After playing the UFS phone game for three weeks, I devoted one day to repeatedly calling and trying every extention before I reached a real person (who was very rude, unprofessional, threated to hang up, refused to get a supervisor, yelled and talked over me). She basically said they had no idea payments weren't being made and I should have called sooner (which I did only to play their phone loop game). She would get back to me by phone in 72 hours and "that she doesn't work on my schedule". Her name was Anissa (or something very close to that). I cancelled my account but they need to pay for all the payments they missed. And why was my account being debting for two months and no money being sent out. It is not the billing cycle...a billing cycle is not 60-90 days. I would love for Jamie Lyons or any other manager to call me and clear this up. I want to here from someone in 72 hours or I will sue!
8 Updates & Rebuttals
Shelly
Lowman,New York,
United States of America
Same Situation...this has got to be taken care of!
#9Consumer Comment
Tue, February 22, 2011
I am also in the same sittuation....they have almost $1600 of my money and my creditors would have been paid off this May/June! Now I will be paying on them for longer....this has really messed up my fiances and it is absurd that nothing is being done to hold this company accountable for thier actions/lack of actions. They have performed theft in my eyes as they stole my money and broke the contract that we had signed. Why didn't they give their customers a heads up that they were going to be closing and not continue to "steal" our money in the mean time.
SAMIAM
Texas,United States of America
Hey Same Experience As You
#9General Comment
Wed, February 02, 2011
Hey Same Experience As You,
Can you contact me @ Join.Me.Please@11.gmail.com
Hope to hear from you soon.
Dutchmom
Schererville,Indiana,
USA
Same Experiences as You
#9Consumer Comment
Mon, January 10, 2011
My experience with UFS mirrors all of yours:
This relationship has been a train wreck since day one. I monitor my accounts like a hawk and knew exactly when monies were being withdrawn and then sent to my creditors. My daily job has been to communicate with them to find out where my payments were/are. I have had to change the due date on my accounts 10 times! My history with them would fill up the entire page here. I have filed complaints with the Attorney General's Office as well as the Better Business Bureau. I have even forwarded a complete copy of my file/communication with them to First Lady Michelle Obama's office. They tried to get me to sign a release/confidentiality/settlement agreement this morning and I almost wet myself from laughing so hard. This company is a scam and needs to be stopped. Right now they have $702 of my money and I am not backing down. We need to begin a class action suit against them.
Dutchmom
Schererville,Indiana,
USA
Same experiences
#9Consumer Comment
Mon, January 10, 2011
My experience with UFS mirrors all of yours:
This relationship has been a train wreck since day one. I monitor my accounts like a hawk and knew exactly when monies were being withdrawn and then sent to my creditors. My daily job has been to communicate with them to find out where my payments were/are. I have had to change the due date on my accounts 10 times! My history with them would fill up the entire page here. I have filed complaints with the Attorney General's Office as well as the Better Business Bureau. I have even forwarded a complete copy of my file/communication with them to First Lady Michelle Obama's office. They tried to get me to sign a release/confidentiality/settlement agreement this morning and I almost wet myself from laughing so hard. This company is a scam and needs to be stopped. Right now they have $702 of my money and I am not backing down. We need to begin a class action suit against them.
KF
Kettering,Ohio,
United States of America
still no results...
#9Author of original report
Tue, December 07, 2010
Still no results haven't had anything back getting really annoyed I just want my creditors to be paid. I cancelled with them and changed back accounts. I guess American Debt Counseling took them over. I left a message but still no results yet...
scammed
los angeles,Mississippi,
United States of America
I too have been Ripped Off.....
#9General Comment
Wed, November 24, 2010
I too have been scammed
Here is the owners tax brief if you want to contact him:
CHRISTOPHER BOULAHANIS
7140 NW 126th Terrace
Parkland FL 33076
Land value: $180,680
Building value: $1,212,300
Total value for property: $1,392,980
Last sale date: 08/24/2004
Assessments for tax year: 2009
Building area: 5,214 square feet
KF
Kettering,Ohio,
United States of America
Got in contact with a real person!
#9Author of original report
Mon, November 22, 2010
I finally got in contact with someone who was very polite and confirmed that payments were missed. All of my payments are going to be reviewed and missed payments will be sent to my creditors. Once all payments are cleared, I will be able to breath easy but not until then...
KF
Kettering,Ohio,
United States of America
Longer than 72 hours
#9Author of original report
Mon, November 22, 2010
I have not heard anything back from this company. It has been longer then 72 hours, I have called many times and left messages. Can someone from this company please contact me.