Complaint Review: UNITED FULFILLMENT BUREAU

On April 10, 2007 I was looking on the internet for goverment help for a down payment on a home for my family. Everyone needs help from time to time. I saw this site on www.usgrants.com and gave my information on it with my phone#. The next day I received a call from a lady named Kathy who said that there is a fee to receive a list of gov. grants. I said that I may not be able to come up with $299.95 because I have a family of 5. She went on to tell me how she received $10,000 from a grant to get her family a house and that is how she came to the company ... to help others that were like her cause it felt good.

I called her later that day with the cc info from my boyfriend and I. I left a message, Kathy called me back and transfered me to Norma. Norma said that they do all the goverment grants start to finish and that I could apply next year for any other grant without a fee. I was given a verification code and told the hours of operation 8 a.m - 2 p.m Mountain time and that an application will be coming in the mail 15 to 20 days.

I waited and waited. Checked the mail everyday for the "package". It finally arrived. It looks like a magazine with blue background and American Flag and the Statue of Liberty on it. I sent the package out a week later on June 18 07 to an address of 55 santa fe dr. unit J#303. I even had an artical # on it.

I received the green postcard back and it shows that they received all of my personal information in it on June 20, 07. I thought that it might take a few weeks to look over my personal information and get a list to me so I waited to call them.

On 07.24.07 @12 noon mt I left a message. I received a call back from a private number @ 1:19 pm that same day lasting 1.50 min. The lady (no name was given) said "It will be up to 12 weeks before you get the list of agencies that will give you grant and no one will call me from the bureau for any questions they have all they need.

I have since then called them on 10.04.07 at 9:41 a.m. m.t. and left a message. I said, "Where is my list?". No call back.

I called on 10.12.07 @ 1:02 p.m. m.t. left just name and number to call me back.

I called on 10.15.07 @ 9:42 a.m. m.t. The Answering machine said "Sorry there is no more room to leave messages. Try your call later"

I looked up ripoff and started to cry... not just cause of the money... but because they have all of my personal information in that packet where ever it may be or who is reading it or better yet perhaps my identity will be taken.

I am an honest person. So honest that a few years ago out of the blue there was $9,000 added to my account and I went back into the bank to tell them that this is not my money. The bank may have never found that money, But I had to do the right thing. I never thought that this would happen to me.

I really needed and still need that money, the $299.95 +24.95 s&h... considered down the toilet.

Please do not do this. It is a scam. I am telling the truth.

Jennifer 36 yrs. old
tucson, Arizona
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@ripoffreport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.