Complaint Review: UNITED MERCHANT ASSET RECOVERY

https://www.facebook.com/heston.mcclain

Caller Complaints

Kels

Filed by Kels at 8/28/2014 8:04:08 PM

Caller Type:

Unknown

Phone Number Report:

Same exact thing just happened to me from "Evan perry" left a voicemail

saying he was going to serve me in the next 24-48 hours either at home or at my work and that I needed

2 forms of id and if I was at work I'd need to have a supervisor sign a witness form. THIS IS B.S!!!!

Listen people, if this happens to you DO NOT CALL THEM BACK. A legal summons is delivered by

a police officer! If ur that worried that u might have screwed up along the way just sit back and wait for

something to be delivered! Do not EVER talk to someone you don't know over the phone, you do not

HAVE to pay anyone! Or give any info about yourself

Gary

Filed by Gary at 6/29/2014 1:54:13 PM

Caller Type:

Unknown

Phone Number Report:

Message stated a summons would be served in the next 24-48 hours at my

home. If not home, then arrangements would be made with your HR director to serve you at work.

Questions call

585-645-0774. The message sounded like the name was Evan Perry but unsure. Phone

number is listed to a

Heston-McClain. I did not address this call.

Frances

Filed by Frances at 4/24/2014 4:38:34 PM

Caller Type:

Unknown

Phone Number Report:

A summons from Charles Clay to be served in the next 24 hours at home or

work to no name on message. Questions call

844-828-7808. Called the number received a voice mail

for

Susan Porter. Left a message with no name just phone number.

dgf

Filed by dgf at 2/12/2014 1:58:37 PM

Caller Type:

Unknown

Phone Number Report:

charles clay has a summons for me coming to my house in the next 24-48 hrs.

I highly doubt this clown is real or can even find me. I had 2 msgs with 2 different #s to callback.

877-

664-9642

and 877-688-3879

jack

Filed by jack at 1/28/2014 11:39:10 AM

Caller Type:

Debt Collector

Phone Number Owner: Heston McClain

Phone Number Report:

Company Name: Western Acquisition Group Inc Status: Active Filing

Date: 01/08/2014 Entity Type: Domestic Business Corporation File Number: 4510281 Filing

State: New York (NY) Registered Agent: Heston F McClain Registered Agent Address: Po Box

545 Lockport, NY 14094 This is the physical address for Heston's numerous business entities 210

WALNUT ST 2ND FLOOR BOX 18 LOCKPORT, NEW YORK, 14094

don't pay these crooks

Filed by don't pay these crooks at 1/21/2014 2:02:25 PM

Caller Type:

Debt Collector

Phone Number Owner:

Legal Caring Services

Phone Number Report:

Rcv'd similar vm threatening legal service at home/job. Called to inquire as to

company name and address and they refuse to provide - I think they are a pennies on the dollar

Zombie/Junk Debt (Settled/ Wrong Person/ Discharged in BK / Out of Statute / Time Barred) scammer

operating in violation of Fed/State laws ( i.e. abusive, deceptive and unethical collections practices).

Since they have no legal ability to sue they are simply looking to frighten unsophisticated people - low

hanging fruit into paying. also using alias/DBA

WESTERNACQUISITIONSGROUP.COM P.O.

Box 47 Albion, NY 14411

As they seem to be calling out to many states, It may be most effective to

report them to the NY State AG office in Buffalo. If they get enough complaints they might be able to

find them and shut them down. http://www.ag.ny.gov/buffalo-regional-office

877/688/3879 877.688.3879

BBB Business Review

•

This Business is not BBB accredited

United Merchant Asset Recovery LLC

Phone: (585) 366-0557 Fax: (866) 812-0592

PO Box 545

Lockport, NY 14095

info@unitedmerchantassetrecovery.com

Object 1

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business is a collection agency.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited

because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the

business meets

BBB accreditation standards, which include a commitment to make a good faith effort

to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation

review/monitoring and for support of BBB services to the public.

Reason for Rating

Factors that

lowered the rating for United Merchant Asset Recovery LLC include:

•

Length of time business has been operating

•

36 complaints filed against business

•

Failure to respond to 4 complaints filed against business

•

32 serious complaints filed against business

Customer Complaints Summary

36 complaints closed with BBB in last 3 years | 3 closed in last 12 months

Complaint Type Total Closed Complaints

Advertising/Sales Issues

0

Billing/Collection Issues

33

Delivery Issues

0

Guarantee/Warranty Issues

0

Problems with Product/Service

3

Total Closed Complaints

36

Customer Reviews Summary

1 Customer Review on United Merchant Asset Recovery LLC

Customer Experience Total Customer Reviews

Positive Experience 0

Neutral Experience 0

Negative Experience 1

Total Customer Reviews 1

•

Government Actions

BBB knows of no significant government actions involving United Merchant Asset Recovery

LLC.

•

Advertising Review

BBB has nothing to report concerning United Merchant Asset Recovery LLC's advertising at

this time.

Additional Information

BBB file opened: March 20, 2012 Business started: 02/10/2011 in NY Business started locally:

02/14/2011

Type of Entity

Limited Liability Company (LLC)

Contact Information

Principal:

Heston McClain, Owner

Business Category

COLLECTION AGENCIES PAYMENT PROCESSING SERVICE

http://www.unitedmerchantassetrecovery.com/

Contact Us

Name:

United Merchant Asset Recovery

Phone: 877-599-2008

Email:

info@unitedmerchantassetrecovery.com

http://www.westernacquisitionsgroup.com/

•

Contact Us

Name:

Western Acquisitions Group

Phone: 877-688-3879

Email:

info@westernacquisitionsgroup.com