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United Pacific Mortgage Rude...Unprofessional Telemarketing Lake Forest, California
This mortgage company (broker??) uses telemarketing reps.
One of their reps called me early this morning...asked me 20 questions...then abruptly hung-up.
No 'thank you' for answering my questions' ... he just hung-up.
I called United Pacific Mortgage back to report the rep's rude and unprofessional behavior. I spoke with their "floor supervisor" who listened to my complaint ... then he hung-up without comment.
Based on my experience with this company, their reps are rude and unprofessional. I'd never secure a home mortgage through this company.
While I don't recall or wasn't told the rep's names, the company officers are:
Sean O'Brien (President)
Chris Reid (Vice President)
Nicole Vanik (HR Manager)
A BBB complaint report has been filed.