United Parcel Service Ripoff Aide in theft Sylacauga Alabama
A package of Senior portraits was shipped to my address with my son'name on them. They had a deposit of $100.00 paid on the pictures leaving a balance of $135.00 remaining. The pictures were released to a woman because she paid for the COD and she could identify the package. Neither I or my son gave her permission to pick the pictures up or see about the pictures. And to make matters worst, this woman was given the information by an employee whom worked there that the pictures were there. According to UPS they have nothing to do with the issue. I feel as a consumer if I have something adressed to my home it should not be released to anyone unless that person can provide the ticket for delivery or have written or verbal permission from me verified by the personnel at UPS. If this person can not provide this information, then nothing should be released to them. One added thing this package was adressed to my under-age son who is 17 years old and he lives in my home. To whom I have sole custody and there is no visitation to the non-custodial parent. The rights of my son and I as consumers were thrown to the side for the sake of the almighty dollar. UPS didn't want to make any
resolutions to this problem. But, felt that I should re-order the pictures and pay again to have them delivered. I say NO!You had in your possesion my property and handed it away just because someone wanted it that is a "BIG MISTAKE" on your part.
Tara
Sylacauga, Alabama
U.S.A.
5 Updates & Rebuttals
Patrick
Gilbert,Arizona,
U.S.A.
More information needed from the original poster.
#6Consumer Comment
Wed, February 23, 2005
Tara,
You need to provide more information. Can I assume that the pictures were picked up by your son's father's girlfriend/wife (or maybe your ex's mother)? That's all I can figure by the comments you made. Why else would someone pay a $135 COD for a package unless they knew exactly what it was.
What was her reason for picking up this package? Who paid the initial $100 deposit? Where did the COD transaction take place? At your home, or at the UPS terminal? Can you even pick stuff up at a UPS terminal?
There is a lot here that does not make sense. My gut tells me that your son's father paid the $100 deposit, and for whatever reason, he decided he would pay for the rest and take possession of the pictures.
Maybe this report should have been filed against him, instead of UPS. However, there is not enough information given at this time to make that determination. Please enlighten us.
Patrick
Gilbert,Arizona,
U.S.A.
More information needed from the original poster.
#6Consumer Comment
Wed, February 23, 2005
Tara,
You need to provide more information. Can I assume that the pictures were picked up by your son's father's girlfriend/wife (or maybe your ex's mother)? That's all I can figure by the comments you made. Why else would someone pay a $135 COD for a package unless they knew exactly what it was.
What was her reason for picking up this package? Who paid the initial $100 deposit? Where did the COD transaction take place? At your home, or at the UPS terminal? Can you even pick stuff up at a UPS terminal?
There is a lot here that does not make sense. My gut tells me that your son's father paid the $100 deposit, and for whatever reason, he decided he would pay for the rest and take possession of the pictures.
Maybe this report should have been filed against him, instead of UPS. However, there is not enough information given at this time to make that determination. Please enlighten us.
Patrick
Gilbert,Arizona,
U.S.A.
More information needed from the original poster.
#6Consumer Comment
Wed, February 23, 2005
Tara,
You need to provide more information. Can I assume that the pictures were picked up by your son's father's girlfriend/wife (or maybe your ex's mother)? That's all I can figure by the comments you made. Why else would someone pay a $135 COD for a package unless they knew exactly what it was.
What was her reason for picking up this package? Who paid the initial $100 deposit? Where did the COD transaction take place? At your home, or at the UPS terminal? Can you even pick stuff up at a UPS terminal?
There is a lot here that does not make sense. My gut tells me that your son's father paid the $100 deposit, and for whatever reason, he decided he would pay for the rest and take possession of the pictures.
Maybe this report should have been filed against him, instead of UPS. However, there is not enough information given at this time to make that determination. Please enlighten us.
Patrick
Gilbert,Arizona,
U.S.A.
More information needed from the original poster.
#6Consumer Comment
Wed, February 23, 2005
Tara,
You need to provide more information. Can I assume that the pictures were picked up by your son's father's girlfriend/wife (or maybe your ex's mother)? That's all I can figure by the comments you made. Why else would someone pay a $135 COD for a package unless they knew exactly what it was.
What was her reason for picking up this package? Who paid the initial $100 deposit? Where did the COD transaction take place? At your home, or at the UPS terminal? Can you even pick stuff up at a UPS terminal?
There is a lot here that does not make sense. My gut tells me that your son's father paid the $100 deposit, and for whatever reason, he decided he would pay for the rest and take possession of the pictures.
Maybe this report should have been filed against him, instead of UPS. However, there is not enough information given at this time to make that determination. Please enlighten us.
R.
Las Vegas,Nevada,
U.S.A.
Not Your Property
#6UPDATE Employee
Wed, February 23, 2005
I have been a UPS employee for over 5 years. Lets set the record straight - those pictures were not YOUR property. UPS' liability is to the shipper - the person or company that pays UPS to transport its goods. Before complaining, I suggest that you read the UPS Tariff - http://www.ups.com/media/final_us_tariff_11232005.pdf and the UPS Terms and Conditions - http://www.ups.com/content/us/en/resources/service/terms/service.html