Complaint Review: United States Administrative Services Company

The United States Administrative Services agreement stated that we were to receive rebate of $1000 on our purchase of a Avalon Pellet Stove. This was in September of 2004. Of course there were some agreed to items. One was that we wait 35 months and the others were to send them 6 items. This we did. I have copies of all the paper work.

In October I called Cashback America Inc. of Orlando, Florida at 407-658-8404. The person I spoke with told me that The United States Administrative Services was behind in processing rebates and if I had not heard from them by the first part of January to call her back. When I called the same number later in January I received a recorded message that the number had been disconnected.

I followed all the directions on the rebate form and all verbal instructions and have been unable to contact any one and have not received any further communications from them.

I plan on contacting the Better Business Bureau and AARP in an effort to either collect my rebate or have them find this fraudulent company and shut them down.

Bev
Lincoln, Montana
U.S.A.