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  • Report:  #382245

Complaint Review: United Studio Of Self Defence - ABC Inc.

United Studio Of Self Defence - ABC Inc. Continued Charges with no Services Rendered USSD Las Vegas Nevada

  • Reported By:
    Las Vegas Nevada
  • Submitted:
    Fri, October 17, 2008
  • Updated:
    Mon, November 30, 2009
  • United Studio Of Self Defence - ABC Inc.
    9110 W. Sahara Avenue.
    Las Vegas, Nevada
    U.S.A.
  • Phone:
    877-700-9740
  • Category:

I attended United Studio of Self Defence on 7/15/08 with 2 free months membership given after buying and attending a similar class in the summer at a major University .On 8/14/08 I was charged $250 reason being the membership had expired and I discovered this was a fraud when I was going through my documents because the charges were supposed to start on 9/15/08 according to the agreement. On 8/17/08 I stopped attending the classes after the discovery and called the instructor Mr. Mateen who promised he was going to take care of it.

On 10/6/08 I received a bill for $ 500 for the two months I was not attending the classes and I faxed a complaint letter to the company.I received a call back from a guy who work with the company . The guy was very rude and said it didnt matter so I ended hanging up the phone. Two days later I received another unbelievable bill for $1245 saying that the additional $ 745 was for dicount I received from the company but now I had to pay back. I made the mistake of trusting the comapany and not doing research on the company before hand. I come a cross from various website of customer complains about the way United Studio and ABC do business. I have tried solving the matter with the company but have got no solution yet

Sam
Las Vegas, Nevada
U.S.A.

1 Updates & Rebuttals


Crystal

Littleon,
Colorado,
U.S.A.

read the agreement before you sign it.

#2UPDATE Employee

Sun, November 29, 2009

Here is the thing, when you sign the agreement you are told that there is a cancellation that is possible. What most people fail to listen to is the fact that you are signing an agreement, a financial obligation to a company, not far from any other. Some are given a discount when signing up, depending when you sign up will determine your discount rate. It states in your contract that you have read all the areas and you must initial by them that they are read too.

Every instructor is taught every part of the contract and can answer the questions that arise and if they cannot they are taught where to go in order to get the information. The instructors are never taught to gloss over a potential student, they are taught to answer any and all questions fully and honestly.

The issue is that as part of the contract that you sign you agree that if you want to end your agreement, you may do so. With a 30-day written notice and you must pay back any and all discounts previously applied. Sometimes it is easier and cheaper to just finish out the contract than it is to cancel it. That is just the plain honest fact, but you as an individual agreed to it when you signed the contract.

There are several different options available to a new or continuing student I would read the contract before signing it, much as I would before signing any contract. Honestly would you sing a contract for buying a car without reading it? This is the same thing, just a difference service.

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