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  • Report:  #1465524

Complaint Review: United Yacht Transport TRUSTED Business | Verified™ Safe …businesses you can trust. United Yacht Transport provides reliable safe cost effective yacht transportation. United Yacht Transport puts needs of clients first and is the only company in the industry not requiring upfront deposits. United Yacht Transport price beat guarantee ensures clients will be quoted the lowest rates.

United Yacht Transport TRUSTED Business REVIEW: United Yacht Transport - best price beat guarantee in North America, only yacht carrier in the industry offering clients a 100% risk-free booking program where no upfront deposit is required. United Yacht Transport, premier direct yacht Transportation Company based in Fort Lauderdale, Florida. United Yacht Transport's primary routes include North America, Caribbean, Central America, Mediterranean, & Asia. United Yacht Transport dedicated to remaining most cost effective, safe & reliable yacht transportation solution available in the market today. United Yacht Transport's Risk-Free Booking Program expands on company’s dedication to providing clients with highest standards in yacht transportation.


*UPDATE: United Yacht Transport pledges their commitment to Ripoff Report's Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits consumers, assures them of complete satisfaction and confidence when doing business with a member business. United Yacht Transport is recognized by Ripoff Report Verifiedâ„¢ as a safe business service.

  • Reported By:
    Mark — Long Beach United States
  • Submitted:
    Wed, October 24, 2018
  • Updated:
    Wed, October 24, 2018
  • United Yacht Transport TRUSTED Business | Verified™ Safe …businesses you can trust. United Yacht Transport provides reliable, safe, cost effective yacht transportation. United Yacht Transport puts needs of clients first and is the only company in the industry not requiring upfront deposits. United Yacht Transport price beat guarantee ensures clients will be quoted the lowest rates.
    2830 Marina Mile Blvd. Suite 118
    Fort Lauderdale, Florida
    United States
  • Phone:
    954 383 4448
  • Web:
  • Category:

Warning for transport company "United Yacht Transport"

 

We purchased a boat in Italy in January 2016. We contracted with United Yacht Transport (UYT) to ship the boat from Genoa, Italy to Ensenada, Mexico, with a stop and ship change in St. Thomas, USVI. We dealt with their Vice President, Vadim Yegudkin.

 

Our loading date in Genoa was delayed, but otherwise the first leg of the transport and offloading went smoothly. The boat was offloaded in St. Thomas in December, 2016.

Our contract stated that our second leg was to load between March and June, 2017. Because of our concerns about hurricane season, we had many discussions with Vadim about the availability of a ship for the second leg and we were assured that it was on their normal monthly schedule, and that there would be “no problem”.

We stayed in contact with Vadim during our time in St. Thomas and let him know that the boat was packed up and ready to go in April. We were told that we would be on the May ship. Throughout May, we kept being told that the ship was delayed. Eventually we were told that there would be no May ship and that we would go on the June ship. Same thing happened in June. No ship. We were told July for sure. In July, again we were told that there would not be a ship, maybe August?

It was now hurricane season. We had to have the boat hauled out of the water and stored on land until November (and our insurance costs rose). Of course we were hit directly by two Cat 5 hurricanes and the boat had $100,000 of damage.

They did not have a November ship to Ensenada, or December, or January, or February.  Finally, February, 2018 they offered to ship our boat to Florida first and then ship it to Ensenada. But we would be responsible for an additional $21,000 to ship the boat to Florida!!!  After all the extra costs that we have suffered due to their lack of performance! Vadim had already offered to pay for our storage costs in St Thomas because of their delay (Of course they never paid anything).

We declined to pay the additional $21,000 (who knows if they would have performed on the last trip to Ensenada) and contracted with another company (for $15,000) to deliver the boat to Florida, then paid to have the boat trucked to California.

 

Their response to us was aggression and “sue us”.

 

They are not honest businesspeople and did not make good on their contract to deliver the boat. STAY AWAY!!!

 

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